Privacy Policy

Effective Date: 18 March 2026

1. Introduction

Calgary ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with us through WhatsApp Business services.

By communicating with Calgary through WhatsApp, you agree to this Privacy Policy.

2. Information We Collect

When you interact with our WhatsApp Business account, we may collect:

• Name
• Phone number
• Messages sent to our WhatsApp number
• Device information provided by WhatsApp platform
• Any information voluntarily provided by users

3. How We Use Information

• Customer communication
• Customer support
• Sending service updates
• Order or service processing
• Responding to enquiries
• Improving our services
• Security and fraud prevention

We do not sell personal data to third parties.

4. WhatsApp Platform Data

Our WhatsApp communication operates through WhatsApp Business API provided by Meta Platforms Inc.

By messaging us, you also agree to WhatsApp's Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

5. Data Sharing

• With service providers helping operate our business
• When required by law
• To protect legal rights
• To prevent fraud or abuse

We do not share data for marketing resale.

6. Data Storage and Security

• Secure servers
• Access controls
• Limited staff access
• Encrypted communication where applicable

Data is retained only as long as necessary for business or legal purposes.

7. User Rights

• Access to their data
• Correction of data
• Deletion of data
• Stop receiving messages

8. Data Deletion Request

To request deletion of your data:

Email: veloguardx.calgary@gmail.com
Phone: +916238603303 , +919207606606

9. Consent

By contacting Calgary through WhatsApp, you consent to receive messages related to:

• Customer service
• Account updates
• Service notifications

10. Changes to Policy

We may update this Privacy Policy when required. Updated versions will be posted on our official page.

11. Contact Information

Address: Veloguardx by Calgary
Building No. 8/295 C, Beside Rockwell NAD Road,
Kalamassery, Ernakulam District,
Kerala -683503.

Address : Calgary Kochi,
door # 13/247/A, Kumbalam,
Ernakulam. 682506.